
Frequently Asked Questions (FAQ)
Welcome to Inner Vision Massage's Frequently Asked Questions (FAQ) page. We aim to provide clarity on common enquiries to ensure you have a comfortable and informed experience with our services.
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1. What types of massage treatments do you offer?
We currently offer the following treatments:
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Sports Massage Treatment
Designed to help relieve muscle tension, improve flexibility, support recovery, and enhance physical performance. Ideal for athletes, active individuals, and anyone experiencing muscular discomfort.
Deep Tissue Massage Treatment
A therapeutic massage targeting deeper layers of muscle and connective tissue to help relieve chronic tension, muscular aches, and restricted movement.
Holistic Massage Treatment
A relaxing treatment that focuses on both physical and mental wellbeing, helping to reduce stress, encourage relaxation, and restore balance.
On-Site Chair Massage Treatment
A convenient, fully clothed massage focused on the back, neck, shoulders, and arms. Ideal for workplaces, events, exhibitions, and wellbeing initiatives.
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2. How can I book a massage session?
Booking is simple. You can book through our website, Treatwell or contact us directly.
Phone: +44 7506 061716
Email: contact@innervisionmassage.co.uk
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3. Do you provide mobile massage services?
Yes. We provide personalised massage treatments delivered directly to your home, office, or event location.
We currently operate throughout the City of London and surrounding areas. Please contact us if you would like to confirm coverage for your location.
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4. What should I expect during my first massage session?
Before your treatment begins, your therapist will discuss your goals, health history, and any areas of concern. You may also be asked to complete a consultation form before treatment.
For mobile appointments, your therapist will arrive with all necessary equipment. Throughout the session, your comfort remains our priority, and you are encouraged to communicate any preferences regarding pressure or focus areas.
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5. What are the benefits of regular massage therapy?
Regular massage therapy may help:
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Relieve muscle tension and discomfort
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Reduce stress and anxiety
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Improve circulation
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Enhance flexibility and mobility
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Support recovery from physical activity
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Promote relaxation and overall wellbeing
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Improve posture and movement quality
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6. How should I prepare for my massage appointment?
To help you get the most from your treatment:
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Stay hydrated before your appointment.
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Wear comfortable clothing.
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Avoid heavy meals immediately before treatment.
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Ensure there is adequate space available for the therapist to work comfortably.
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Inform your therapist of any changes to your health before your session.
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7. What is your cancellation policy?
If you need to cancel or reschedule your appointment, we kindly request at least 24 hours' notice. This allows us to offer the appointment to another client.
Please refer to our Terms & Conditions for full details.
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8. How much space is required for a mobile massage treatment?
If you have booked a mobile massage treatment, we recommend a minimum space of 2m x 3m (approximately 6ft x 9ft) to comfortably accommodate the massage table and allow your therapist to move safely around the treatment area.
Suitable spaces may include a living room, spare room, office, or other quiet area with enough room for the treatment setup.
If you are unsure whether your space is suitable, please contact us before your appointment and we will be happy to advise.
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9. Are there any contraindications for massage therapy?
Massage therapy may not be suitable for everyone. Please consult your GP or healthcare professional before booking if you have:
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Recent surgery or injury
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Cardiovascular conditions
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Deep vein thrombosis (DVT)
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Bleeding disorders
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Pregnancy-related complications
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Any ongoing medical treatments or health concerns
Please ensure you inform your therapist of any medical conditions, medications, injuries, or relevant health information before treatment.
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10. Are your therapists qualified and insured?
Yes. All Inner Vision Massage therapists are qualified, insured, and committed to providing safe, professional, and high-quality treatments tailored to your individual needs.
Still Have Questions?
If you have any further questions, please don't hesitate to contact us.
Phone: +44 7506 061716
Email: contact@innervisionmassage.co.uk
We look forward to helping you on your wellness journey.